What Our Customers are Saying
Posted on Google
Sabrina Simon
0 days ago
If you want honest , reliable HVAC service call on Family Air Experts ! Nathan and staff were punctual , honest and affordable! They went above and beyond to fix my A/C! Local - Famly run business!
Posted on Google
Rick Saunders
1 days ago
Great prompt response for our service request. Rodrigo was efficient and polite, analyzed our situation and offered recommended solution options.
Posted on Google
Michael Naffziger
2 days ago
On time, efficient and friendly
Rodrigo and Mike
Posted on Google
Zelda Lappin-Bokelmann
2 days ago
My semi annual cleaning went very well thank you I appreciate That the technician Dalton was within the time parameters. The job was done, efficiently and pleasantly. I would certainly recommend Family Air To anyone needing air-conditioning Service.
Posted on Google
Alice Busch
3 days ago
Family Air was amazing to work with. I am out of state and was trying to get my dad's house clean with healthy air. From my first phone call with Janell ( hope that is right) at the office to set up an appointment the experience already felt more professional and caring than the three other companies i previously contacted. Communication was great even through the unexpected dangerous flooding that was occurring in the region. Dalton listened to my concerns and read the mold environmental report prior to providing the estimate and reassured me that the cleaning they would do would take care of the job. He also suggested a purifier system for the house which I believe will help my dad immensely. The technicians Daniel and Bo were thorough and professional as reported to me by the neighbors who also had them clean their home ducts. The communication with text messages and emails from all were great. When I called to clarify one specific task Janell answered the phone right away and said she would call the techs and ask and then call me back. She did and that was so awesome.
I am so relieved this task was accomplished and the cost was well below other estimates i received. I would highly recommend Family Air Experts.
Alice
Posted on Google
Dana Lowery
3 days ago
Bo has been prompt, courteous and effective both in installing and maintaining my AC. Nathan responds to my questions and texts in the same manner. Great team to work with
Posted on Google
Dona Ives
7 days ago
Technician Rodrigo M. Was very friendly and patience with having to cope with my furry baby. Rodrigo effectively continued working and completed service of my Air Conditioner. Many Thanks
Posted on Google
Karla De La Torre
9 days ago
Amazing
Posted on Google
Seahorse Cowgirl
13 days ago
I had a great experience with this company, and I especially want to recognize Bo for his outstanding service! From start to finish, he was professional, courteous, and extremely respectful of my home. He even wore booties to make sure he didn't track any dirt inside, which I really appreciated.
Bo took his time, explained everything clearly, and made sure I understood what was going on with my unit. He was patient, polite, knowledgeable, and never made me feel rushed. It's refreshing to have someone come into your home who takes pride in their work and genuinely cares about providing great customer service.
Bo is a true professional, and his attention to detail and consideration did not go unnoticed. He's definitely an asset to this company! I would highly recommend them and would be happy to have Bo service my AC again in the future. Thank you, Bo, for such a great experience!
Posted on Google
Sharlotte Smith
14 days ago
Bo was here promptly and took care of my problem.
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