Get to Know your Family Air Experts
Our History and Mission
At Family Air Experts, we are a small family-owned and operated business located in the Treasure Coast of Florida. Founded in 2023, we started out with Nathan and Dalton sharing a truck. Now, we have five vehicles on the road full time with seven employees. Our values revolve around treating every customer like they are a part of our own family, providing top-notch HVAC repair and installation, and delivering exceptional customer service.
Our Reputation
Read why our customers recommend us!
All reviews5.0
Yelp5.0
Trustindex5.0Excellent5.0346 reviews
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5.0Excellent23 reviews
Excellent5.02 reviews
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Excellent5.04 reviews
5.0Excellent4 reviewsPosted on Google
Michael Miller0 days agoNathan was a great help getting my AC up and running. Highly recommend 👌 👍Posted on Google
Owen J0 days agoTruly a company deserving of more praise! Thank you Bo and Daniel for your professionalism and quick and honest service today! You guys came in, found the issue and we're honest about what it'd take to get it fixed, and let me choose how to go about it. I'm very greatful to have a comfortable home again. I was even more excited to hear the price and learn that your company does give a veterans discount! I'll make sure to share those business cards with friends and family if I hear about someone experiencing ac troubles!Posted on Trustindex
Owen0 days agoTruly a company deserving of more praise! Thank you Bo and Daniel for coming out today and for your professionalism and quick service. You identified the problem with my ac and we're honest about what it would take to fix it along with the timeline. The price was much better than I anticipated and I was happy to learn your company offers a veterans discount. I'll make sure to share those business cards if I hear anyone else has any ac problems.Posted on Google
Jenn Davis1 days agoHonestly, if I could give them 10 stars I would. Little back story - I had my AC unit at work and home from a long time company in our area. This company installed my home unit in 2016. They have serviced it twice a year since it was installed. In 2023 they charged me $800 to clean my evaporator coil. They told me the filters I was using were "too good" and I needed to use a less expensive filter. 3 years later, my unit is now 10 years old and out of warranty. They put some machine on the outside unit and said all seems fine with your numbers, I tell them it's struggling more than ever. They come inside, look at my coil and tell me I need a new coil because the one I have is covered in pet hair and filth (it was actually covered in algae too per my son who looked at it and attempted to clean it) and blamed it on my less expensive filters! I cannot afford a new unit. So I reached out to friends asking for any referrals to someone who might be able to help me. In comes Family Air Experts and Nathan, one of the owners. He came to my house and actually opened my outside unit and showed me all the filth that needed to be cleaned from my dryer vent that blew into the unit. He cleaned it all up, did some cleaning in the garage portion of my AC Unit, and we discussed some options which unfortunately - because of my financial situation, are not something I can do right now. He understood and was not pushing me to do anything. He said the cleaning he just did will hopefully give me a little time to figure it out. Well that was early July. Now it's October 1st (yesterday) and my unit was struggling again. I turned it off and heard what sounded like the rice krispies guys were living in my unit, snap, crackle & pop. Nathan called me after getting an alert on his phone about an inquiry I submitted, because he remembered my situation. He wanted to check if everything was ok. I explained what was happening, he knew exactly what the issue was and sent Scotty to my house this morning. 10 minute part replacement and my AC is back working. HALLELUJAH! I am so incredibly thankful that I have found such a nice, honest, helpful company. I hope that some time in the near future I am able to figure out my financial situation and have them replace my unit because it will definitely be Family Air Experts that I will be calling.Posted on Google
Mike Sharon Garrett4 days agoBo and Daniel came and serviced our HVAC unit. They also cleaned our duct work and dryer vent. They discovered that our dryer vent was not hooked up correctly. So they fixed it.😊 If you are looking for a company you can trust to service your HVAC and clean your dryer vent and duct work, call Family Air Experts. You'll be glad you did.😊Posted on Google
Jose Pichardo5 days agovery professional and quick with the servicePosted on TrustindexHeather Taylor6 days agoAir Purification System We couldn’t be happier with our experience! We reached out with only a few days’ notice needing an air purification system installed, and they went above and beyond to accommodate us. The scheduling was incredibly quick, communication was excellent, and the customer service was truly exceptional from start to finish. This is a company that genuinely cares about taking care of their customers! Scotty did a great job installing the HALO system. Highly recommend this company! ⭐️⭐️⭐️⭐️⭐️Posted on Google
Sharon Garrett10 days agoWe are very impressed with Family Air Experts. We had an in home meeting with Dalton. He was very professional and thorough in explaining the process of a cleaning and maintenance program for our AC system. NO HIGH PRESSURE TO SIGN A CONTRACT. Thank you, Dalton for assuring us that our system is in good hands. 😊 Mike & Sharon GarrettPosted on Google
Bruce Steele14 days agoBo and Dan were extremely polite, on time and efficient. I will recommend this business to my neighbors!Posted on Google
Joe18 days agoScott came out to check my condenser fan not running, ended up finding a bad capacitor had it replaced and fixed in unit running in no time another good job from family air highly recommendPosted on Google
Bubba Wuchte19 days agoNo better company out there. Woke up to a A/C not working within a few hrs Bo Harden was onsite, with the experience from this team within minutes had my system diagnosed and fixed. Recommend contacting them with any AC needs.Posted on Google
sherry agosto25 days agoNathan is a wonderful technician efficient fast courteous I highly recommend family air experts are a wonderful company they come right out when you need them never disappoint thank you so much Nathan for your visit today you made my dayPosted on Google
Tina Solomon26 days agoRodrigo M was the best! Very professional, courteous! Called before arrival, the company texts you prior to arrival. Rodrigo is very informative, explained everything that was needed, again very professional and respectful! 5 stars to Rodrigo and family airPosted on Google
emilio lopez27 days agoWow this company really sets the bar high when it comes to getting your AC taken care of! From the first phone call with Janelle (who was awesome!!) to the technician Scotty who came out to do maintenance on my unit, the experience was unmatched. Thank you Family Air!Posted on Google
Naomi Erb27 days agoThe technician, Scotty was right on time for my A/C maintenance appointment. I appreciated that he explained in detail the service that he was doing and what the cost would be. Scotty was polite and professional!Posted on Google
Caitlin Hatch29 days agoFive stars! We had an AC issue over a holiday weekend, and they responded immediately and came out after hours without hesitation. The technician explained everything clearly so we knew exactly what was being fixed. Outstanding professionalism and incredible turnaround time—we are so grateful for their help!Posted on Google
Philip Mauri31 days agoMy wife and I were very pleased with the professionalism and promptness of the technician who explained everything in detail in addition to answering all of our questions. He was very personable and knowledgeable. We highly recommend utilizing their services for your air conditioning needs.Posted on Google
Mary Mancini32 days agoDalton from Family Air Experts did a great job!Posted on Google
Gia Cioffi33 days agoWesley repaired my A/C today. He was very respectful, thorough and considerate. I highly recommend using him and the company for future needs. Excellent service. Thank you Wesley 🙂Posted on Google
Alexandria Gretz34 days agoScotty was great. He was very friendly, knowledgeable, and made sure everything was taken care of. Really appreciate It.Posted on Google
Cathy Mazur37 days agoI called Family Air Experts and before you knew it they were at my door. Bo has a great personality, cordial. Than you so much Bo. Highly recommend.Posted on Google
Joey Arcay41 days agoDalton came by to give us an estimate for a new AC system. He took the time to really look at everything and give us an estimate that fit our needs. You can tell they stand behind their work. I still have a few estimates to receive but as far as first impressions go, 10/10 thus far. I will update review if we decide to do the install.Posted on Google
Shane Capers42 days agoScotty Shiver came by and took a quick peek at everything and had my unit back up in no time. Gave me an honest breakdown and threw in a little extra work to make it worth my money. Thanks Scotty!Posted on Google
Jennifer Eitel43 days agoGreat experience. They came out within two hours and fixed the issue very quickly. The technician was respectful and explained everything easily. I will definitely use them again.Posted on Google
Wendy Maxwell45 days agoI would give Bo ten stars if I could! He's a lifesaver! He was prompt, professional, kind and trustworthy! I'd recommend him and Family Air to everyone! Thank you Bo!!! My home is cool again!!Posted on Google
Melissa Dobbins46 days agoThank you Family Air! Rodrigo & Matthew did a great job. They were so friendly and worked hard to make sure my AC is running properly.Posted on Google
Kathy Wentz48 days agoWe had a fantastic experience with Family Air Experts! I called shortly after 7am this morning because our unit stopped working. Our technician, Bo, was out by lunch and fixed the issue and our bill was MUCH less than we expected. Communication was excellent, everyone was friendly and it was a wonderful experience.Posted on Trustindex
Mario Barajas48 days agoHappy Customer We had both Nathan and Dalton from Family Air Experts out to our home in Palm Bay after dealing with a sneaky refrigerant leak that ended up being somewhere deeper in the lineset. After checking the exposed refrigerant lines and coil, we decided replacing the lineset was the best way to get the issue taken care of for good so I wouldn't keep losing refrigerant and have poor cooling every few months. Rodrigo and Matthew came out today to do the replacement and were great. I got a courtesy text and call before they arrived, which I really appreciated. My wife was home with our two babies while they were working, and they recommended turning the thermostat down ahead of service so my family wouldn't get hot for the hour the unit would be down. Both guys were respectful, friendly, and knowledgeable about what needed to be done and got it done as efficiently as possible. Really appreciate how easy they made the whole thing. Definitely nice having an HVAC company you can feel comfortable having in your home. Would absolutely recommend Family Air Experts!Posted on Yelp
Mario B.49 days agoWe had both Nathan and Dalton from Family Air Experts out to our home in Palm Bay after dealing with a sneaky refrigerant leak that ended up being somewhere deeper in the lineset. After checking the exposed refrigerant lines and coil, we decided replacing the lineset was the best way to get the issue taken care of for good so I wouldn't keep losing refrigerant and have poor cooling every few months. Rodrigo and Matthew came out today to do the replacement and were great. I got a courtesy text and call before they arrived, which I really appreciated. My wife was home with our two babies while they were working, and they recommended turning the thermostat down ahead of service so my family wouldn't get hot for the hour the unit would be down. Both guys were respectful, friendly, and knowledgeable about what needed to be done and got it done as efficiently as possible. Really appreciate how easy they made the whole thing. Definitely nice having an HVAC company you can feel comfortable having in your home. Would absolutely recommend Family Air Experts!Posted on Google
Jeffrey Neikirk49 days agoWoke up with a warm house and will be going to bed with the ac blowing cold. Bo came out and very quickly diagnosed the issue and fixed it, Thank You for the great servicePosted on Google
W.A.49 days agoRodrigo was prompt, courteous and professional. He had the problem solved and our A/C back online in less than 40 minutes. Diagnosed and replaced a bad capacitor for a fair price. The online reservation system is quick and easy to use. It even tracks the technician's location as they approach prior to your service call.Posted on Google
April Scott50 days agoWe called Family Air Experts and they were here within the hour on a Sunday. My house was 90°. Scotty came out. Got it going. He was amazing and I just wanna thank Family Air Experts for their prompt service. I now have a maintenance plan. They’re gonna come out every six months and keep me going.Posted on Google
Doug Blackmon52 days agoBo was very prompt, courteous and knowledgeable! Great service !Posted on Google
Sid Joiner53 days agoRodrigo & MATHEW DID A GREAT JOB VERY PROFFESIONalPosted on Facebook
Lanaye Croft69 days agorecommendsTrustindex verifies that the original source of the review is Facebook.
Rodrigo and Bo are the best! They are so professional and polite. My air went out last night. I called the office to get an appointment and they were at my house in 30 minutes. Florida heat is no joke and these guys respect that! Thank you Nathan and your team! As always…A job well done!Posted on Trustindex
Eric Redding90 days agoDefinitely Recommend! Bo and Mario were amazing! They cleaned my dryer vent in the wall outlet by the dryer and even went in the attic and completely cleaned the vents out. I called Saturday and they came out on Tuesday! The price was even reasonable. I cannot recommend this company enough! 10/10.Posted on Facebook
Diana Radunz-Stonesifer133 days agoFriendly service, great service.10 out 10. Quick response on a Holiday, knowledgeable and trustworthy. Definitely recommend. You won't be disappointed with this company.Posted on Yelp
Paula D.193 days agoVery professional Technicians know their stuff. Great response time. Ac quit working last night the came out today got us running again. They are also great at explaining everything. Highly recommend this company for your air-conditioning needs!!Posted on Facebook
Brenda Smith289 days agoOutstanding service from Family Air Experts! Special shout-out to Scotty and Rodrigo for their hard work and professionalism. They installed our new air conditioner in one day and stayed as long as it took to get everything done right. Professional, efficient, and truly top-notch service. We highly recommend Family Air!Posted on Facebook
Colleen Flaherty331 days agoHighly recommend Family Air Experts. Excellent experience all around They were friendly yet professional and punctual. Their customer service is second to none.Posted on Facebook
Megan Marie406 days agoWorst case scenario in Florida is a hot summer night and no A/C. Thank you for coming to the rescue so our littles could sleep comfortably! The best!!!Posted on Facebook
Irina Morales417 days agoNathan assessed the problem right away and got to work within mins, had everything they needed to get the job done with expertise. Thank you Family Air Experts and my Favorite AC guys for coming out and getting our AC working again!!Posted on Facebook
LeAnne Gallick Carangelo423 days agoAmazing, quick service! Highly recommend!Posted on Facebook
Victoria Pianelli515 days agoNathan and his crew with Family Air Experts are by far the best AC company you can use. I had another company come out when my AC stopped working, where they told me my AC was irreparable and quoted me over $9,000 for a new unit. Nate came to my house within a couple hours of calling him and was able to fix my AC within less than 30 minutes. The same unit I was quoted for with the other company, Nate quoted for over $2,000 less. Ultimately, they saved me literally thousands of dollars and repaired my unit for a few hundred bucks. You absolutely won’t go wrong by calling Family Air for all your AC needs.Posted on Facebook
Arthur Jansik614 days agoThis company is amazing. I could tell immediately they care and were committed to helping me with whatever is going on with my AC. Very professional and like the name says...Experts.They know their stuff. I'll never use anyone but them. 5 Stars!Posted on Facebook
Rick De Santiago746 days agoI’d have to say I had a great experience with FAMILY EXPERTS. They just put a new AC in my house. It’s rocking when mine was down. They got me going until my new one was delivered. I highly recommend them. They’re a great company. very professional.Posted on Facebook
Jennifer Scarpetti770 days agoI am so glad I found them ! Honest and very professional! Definitely keeping themPosted on Facebook
Preston Yarborough774 days agoA very professional and honest business! Thank you Family Air Experts!!!Posted on Facebook
Rocky Okin801 days agoDalton came out on a Friday night at 8:30pm, installed a temporary motor to get my air conditioner working until he could obtain a new motor. Fair pricing and great service. Give this company a try. I have used three different companies in the last 8 years, and they either over charged me, provided something we didn't need or didn't show up. Dalton also provided me with good pricing to perform yearly maintenance as well.Posted on Facebook
Annalisa Petrone Clements879 days agoAbsolutely amazing service, from the best people, so sweet and genuine! Get your air care here!!!!!👏🏻👏🏻👏🏻👏🏻Posted on Facebook
Tara Atkins Hooks1038 days agoI placed a call to Family Air around 730 on a Friday night, so after hours but they arrived within the hour.Upon arriving they assessed and repaired my a.c. problem in less than an hour. They were very knowledgeable, fast and efficient. Their rate was also very reasonable.I would definitely recommend and will be using them for all my a.c. needs in the future. Thank You Family Air Experts.Posted on Facebook
Julie Dominguez1090 days agoI cannot rave enough about Family Air Experts! They are THE most professional company I have ever used. They were courteous, prompt and knowledgeable from start to finish. It is a rarity these days to have a business go above and beyond for their customer and the guys at Family Air Experts did that for us. We will never use anyone else.Posted on Facebook
Courtney Adams Maslak1123 days agoNate & Dalton were able to come out the same day I called to clean my dryer vent and service my AC. I can not believe what they cleaned out of the dryer vent…kind of scary! The AC service was extremely thorough, and we will be utilizing their services bi-annually. They were both kind, knowledgeable, and professional. I 10/10 recommend!Posted on Facebook
Callie Walker1131 days agoNate & Dalton are extremely knowledgeable and helpful, which are almost forgotten traits from businesses these days. They came out the next day, offered their honest assessment, and got it knocked out. I was so pleased with their help in getting my AC serviced and back to working its best! Thank you!!Posted on Facebook
Amy Samuel1139 days agoSo grateful for this awesome new local company! They were able to come out same day to get our house back cooling off and they had unbeatable rates! Our family and babies thank you. ☺️Posted on Facebook
Emily Dodson1147 days agoOur drain line back up and started leaking into our sons room. Family air experts was at our house within 15 mins. Highly recommend. Great family friendly company, providing exceptional servicePosted on Facebook
Laura Carparelli1148 days agoFamily air experts, diagnosed what four other air conditioning companies could not. They simply put in the effort, and did the research and found why I was having a problem every few months for two years. I am so grateful for these guys. Also very friendly and presentable and reasonable.Posted on Facebook
Tyler Logsdon1149 days agoI highly recommend this company. Nathan and Dalton came out to my house and replaced the motor in my system today and did a fantastic job getting my house cold. Within two hours of my system going down it was already back up thanks to these guys.Posted on Facebook
Victoria Lewis1152 days agoI highly recommend them being your first call for HVAC calls especially in your time of need. They diagnosed within 20 mins and went above and beyond finding my concern and took them 10 mins to address ( due to the nature of my event).. Affordable and Quality was 100% on Point.Load moreVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more