Meet Janelle

 
 
 
 
 
 
All reviews
 5.0 
 
  
Google
 5.0 
 
  
Facebook
 5.0 
 
  
Yelp
 5.0 
 
  
Trustindex
 5.0 
 
 
 
 
 
 
 
 
Excellent5.0365 reviews
 
5.0
 
Excellent365 reviews
 
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   Google    Facebook    Yelp    Trustindex  
 
 
 
 
 
  
 
Excellent5.0335 reviews
 
5.0
 
Excellent335 reviews
 
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Excellent5.024 reviews
 
5.0
 
Excellent24 reviews
 
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Excellent5.02 reviews
 
5.0
 
Excellent2 reviews
 
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Excellent5.04 reviews
 
5.0
 
Excellent4 reviews
 
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 Posted on Google  
 
  
 
 
 Britney Bass 
 
24 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
We first reached out to Family Air Experts in July for a quote on air duct cleaning, dryer vent cleaning, and AC tune-ups at our primary home. Once we met Nathan, we knew immediately we wanted to work with them!

Since then, they’ve worked at both our home and our rental property, with Scotty servicing each. All three visits have been such a great experience, with excellent communication throughout.

Their online scheduling and payment portal deserve a shout out, too! Im able to upload warranty information, photos, and videos, keeping everything in one place and making it so easy to refer back to. Every company should have a system like this!

And a huge shout out to Janelle, who makes the whole experience even better! She is an absolute pleasure to speak with and is always so helpful. Just today, when a compressor went out at our rental property, she called around, found the part, picked it up and had Scotty out within an hour to get it fixed for our tenants. That kind of care and responsiveness means so much!!

Thank you to the whole team!!!! we really appreciate you guys!
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 emilio lopez 
 
62 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Wow this company really sets the bar high when it comes to getting your AC taken care of! From the first phone call with Janelle (who was awesome!!) to the technician Scotty who came out to do maintenance on my unit, the experience was unmatched. Thank you Family Air!
  
 
 
 
 
 
 
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