
Service Technician
Scotty Shiver
About Scotty
With over 5 years of hands-on experience in the HVAC industry, Scotty has quickly become a trusted expert for AC troubleshooting and installation across the Treasure Coast. Whether your system is down or you need a new high-efficiency AC unit installed, Scotty delivers fast, reliable service that keeps your home cool and comfortable all year round.
Scotty specializes in diagnosing AC issues and providing cost-effective solutions that restore your comfort quickly. He is also skilled in installing energy-efficient HVAC systems designed to reduce your utility bills while maintaining peak performance.
Homeowners across the Treasure Coast rely on Scotty for his expertise, dedication, and friendly service.
Scotty’s Certifications
See some of what makes Scotty such a pro!

EPA 608 Certification
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See Scotty’s Reviews
All reviews5.0![]()
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Yelp5.0
Trustindex5.0Posted on Google![]()
Jenn Davis1 days agoTrustindex verifies that the original source of the review is Google.
Honestly, if I could give them 10 stars I would. Little back story - I had my AC unit at work and home from a long time company in our area. This company installed my home unit in 2016. They have serviced it twice a year since it was installed. In 2023 they charged me $800 to clean my evaporator coil. They told me the filters I was using were "too good" and I needed to use a less expensive filter. 3 years later, my unit is now 10 years old and out of warranty. They put some machine on the outside unit and said all seems fine with your numbers, I tell them it's struggling more than ever. They come inside, look at my coil and tell me I need a new coil because the one I have is covered in pet hair and filth (it was actually covered in algae too per my son who looked at it and attempted to clean it) and blamed it on my less expensive filters! I cannot afford a new unit. So I reached out to friends asking for any referrals to someone who might be able to help me. In comes Family Air Experts and Nathan, one of the owners. He came to my house and actually opened my outside unit and showed me all the filth that needed to be cleaned from my dryer vent that blew into the unit. He cleaned it all up, did some cleaning in the garage portion of my AC Unit, and we discussed some options which unfortunately - because of my financial situation, are not something I can do right now. He understood and was not pushing me to do anything. He said the cleaning he just did will hopefully give me a little time to figure it out. Well that was early July. Now it's October 1st (yesterday) and my unit was struggling again. I turned it off and heard what sounded like the rice krispies guys were living in my unit, snap, crackle & pop. Nathan called me after getting an alert on his phone about an inquiry I submitted, because he remembered my situation. He wanted to check if everything was ok. I explained what was happening, he knew exactly what the issue was and sent Scotty to my house this morning. 10 minute part replacement and my AC is back working. HALLELUJAH! I am so incredibly thankful that I have found such a nice, honest, helpful company. I hope that some time in the near future I am able to figure out my financial situation and have them replace my unit because it will definitely be Family Air Experts that I will be calling.Posted on Google![]()
Jose Pichardo5 days agoTrustindex verifies that the original source of the review is Google.
very professional and quick with the servicePosted on Trustindex![]()
Heather Taylor6 days agoTrustindex verifies that the original source of the review is Trustindex.
Air Purification System We couldn’t be happier with our experience! We reached out with only a few days’ notice needing an air purification system installed, and they went above and beyond to accommodate us. The scheduling was incredibly quick, communication was excellent, and the customer service was truly exceptional from start to finish. This is a company that genuinely cares about taking care of their customers! Scotty did a great job installing the HALO system. Highly recommend this company! ⭐️⭐️⭐️⭐️⭐️Posted on Google![]()
Joe18 days agoTrustindex verifies that the original source of the review is Google.
Scott came out to check my condenser fan not running, ended up finding a bad capacitor had it replaced and fixed in unit running in no time another good job from family air highly recommendPosted on Google![]()
emilio lopez27 days agoTrustindex verifies that the original source of the review is Google.
Wow this company really sets the bar high when it comes to getting your AC taken care of! From the first phone call with Janelle (who was awesome!!) to the technician Scotty who came out to do maintenance on my unit, the experience was unmatched. Thank you Family Air!Posted on Google![]()
Naomi Erb27 days agoTrustindex verifies that the original source of the review is Google.
The technician, Scotty was right on time for my A/C maintenance appointment. I appreciated that he explained in detail the service that he was doing and what the cost would be. Scotty was polite and professional!Posted on Google![]()
Alexandria Gretz34 days agoTrustindex verifies that the original source of the review is Google.
Scotty was great. He was very friendly, knowledgeable, and made sure everything was taken care of. Really appreciate It.Posted on Google![]()
Shane Capers42 days agoTrustindex verifies that the original source of the review is Google.
Scotty Shiver came by and took a quick peek at everything and had my unit back up in no time. Gave me an honest breakdown and threw in a little extra work to make it worth my money. Thanks Scotty!Posted on Google![]()
April Scott50 days agoTrustindex verifies that the original source of the review is Google.
We called Family Air Experts and they were here within the hour on a Sunday. My house was 90°. Scotty came out. Got it going. He was amazing and I just wanna thank Family Air Experts for their prompt service. I now have a maintenance plan. They’re gonna come out every six months and keep me going.Posted on Google![]()
Francisco Robledo81 days agoTrustindex verifies that the original source of the review is Google.
I had Scotty come out to check on my HVAC system issue I was having. He was very friendly, honest and very knowledgeable. I give Scotty and his team a 🤙🤙🤙. Thank you for a great job.Posted on Google![]()
Mark Carman87 days agoTrustindex verifies that the original source of the review is Google.
Thank you FAE for the quick response and the fair price! Scotty worked efficiently and carried himself in a full professional manner. We will definitely pass FAE name throughout the neighborhood! ☆☆☆☆☆Posted on Google![]()
Trevor Drawdy89 days agoTrustindex verifies that the original source of the review is Google.
They have done service for me twice and are awesomePosted on Google![]()
Linda Carlton89 days agoTrustindex verifies that the original source of the review is Google.
The motor needed replacing in the attic. Scotty came and installed quickly. Back to normal. Very goodPosted on Facebook![]()
Brenda Smith289 days agorecommendsTrustindex verifies that the original source of the review is Facebook.
Outstanding service from Family Air Experts! Special shout-out to Scotty and Rodrigo for their hard work and professionalism. They installed our new air conditioner in one day and stayed as long as it took to get everything done right. Professional, efficient, and truly top-notch service. We highly recommend Family Air!Load moreVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

