252 License & Warranty Help

Even if we didn't install it, we can help protect it!

As a 252 Licensed HVAC Contractor, we are authorized to handle manufacturer warranty work for major brands; even if another company installed your system!

252 licensed

Authorized to perform warranty work

Warranty Help

We handle manufacturer warranty claims for you!

Even if we didn’t install it!

We can still help

Honest & family focused

That’s our promise.

We Can Help with Manufacturer Warranty Coverage

From parts to labor, we’re here to help make the warranty process simple and stress free.

Warranty
Diagnostics

We diagnose the issue and confirm warranty eligibility.

Claim
Assistance

We handle the paperwork and communicate with the manufacturer.

Parts and Labor Coverage

Eligible repairs are covered by the manufacturer when applicable.

Fast, Reliable
Service

We move quickly to get your system running again.

All Major Brands

We service and support many top equipment manufacturers

You’re
#1

You get honest answers and clear communication every step of the way.

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Even If We Didn’t Install It
We Can Still Help

  • Manufacturer warranties don’t have to be complicated
  • You don’t have to track multiple companies down
  • We are here to make the process easy
  • We treat your home like it’s our own

Our Simple Estimate Process

You
Call

Tell us what’s going on with your system.

We
Inspect

We diagnose the problem and verify warranty eligibility.

We File
the Claim

We contact the manufacturer and handle the paperwork.

We Make
the Repair

Approved parts and labor are completed quickly and correctly.

You’re Back to Comfort

We make sure everything is working as it should.

Ready for an easy warranty solution?

Why Treasure Coast Homeowners Choose Us

Family Owned
& Local

We treat our customers like family, and care about getting to know each and every person.

Honest &
Trustworthy

We focus on what your home actually needs and focus on giving you the tools to make the right decision.

Certified
Professionals

Our team brings experience, training, and professionalism to every service visit.

Clean, Respectful Workmanship

We show up clean and professional, respect your home, and take pride in the small details.

Family Focused Service

We treat every customer like family.

Trusted by Residents Across the Treasure Coast

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Michael Miller profile picture
Michael Miller
0 days ago
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Nathan was a great help getting my AC up and running. Highly recommend 👌 👍
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Owen J profile picture
Owen J
0 days ago
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Truly a company deserving of more praise! Thank you Bo and Daniel for your professionalism and quick and honest service today! You guys came in, found the issue and we're honest about what it'd take to get it fixed, and let me choose how to go about it. I'm very greatful to have a comfortable home again. I was even more excited to hear the price and learn that your company does give a veterans discount! I'll make sure to share those business cards with friends and family if I hear about someone experiencing ac troubles!
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Jenn Davis profile picture
Jenn Davis
1 days ago
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Honestly, if I could give them 10 stars I would. Little back story - I had my AC unit at work and home from a long time company in our area. This company installed my home unit in 2016. They have serviced it twice a year since it was installed. In 2023 they charged me $800 to clean my evaporator coil. They told me the filters I was using were "too good" and I needed to use a less expensive filter. 3 years later, my unit is now 10 years old and out of warranty. They put some machine on the outside unit and said all seems fine with your numbers, I tell them it's struggling more than ever. They come inside, look at my coil and tell me I need a new coil because the one I have is covered in pet hair and filth (it was actually covered in algae too per my son who looked at it and attempted to clean it) and blamed it on my less expensive filters! I cannot afford a new unit. So I reached out to friends asking for any referrals to someone who might be able to help me. In comes Family Air Experts and Nathan, one of the owners. He came to my house and actually opened my outside unit and showed me all the filth that needed to be cleaned from my dryer vent that blew into the unit. He cleaned it all up, did some cleaning in the garage portion of my AC Unit, and we discussed some options which unfortunately - because of my financial situation, are not something I can do right now. He understood and was not pushing me to do anything. He said the cleaning he just did will hopefully give me a little time to figure it out. Well that was early July. Now it's October 1st (yesterday) and my unit was struggling again. I turned it off and heard what sounded like the rice krispies guys were living in my unit, snap, crackle & pop. Nathan called me after getting an alert on his phone about an inquiry I submitted, because he remembered my situation. He wanted to check if everything was ok. I explained what was happening, he knew exactly what the issue was and sent Scotty to my house this morning. 10 minute part replacement and my AC is back working. HALLELUJAH! I am so incredibly thankful that I have found such a nice, honest, helpful company. I hope that some time in the near future I am able to figure out my financial situation and have them replace my unit because it will definitely be Family Air Experts that I will be calling.
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Mike Sharon Garrett profile picture
Mike Sharon Garrett
4 days ago
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Bo and Daniel came and serviced our HVAC unit. They also cleaned our duct work and dryer vent. They discovered that our dryer vent was not hooked up correctly. So they fixed it.😊 If you are looking for a company you can trust to service your HVAC and clean your dryer vent and duct work, call Family Air Experts. You'll be glad you did.😊
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Jose Pichardo profile picture
Jose Pichardo
5 days ago
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very professional and quick with the service
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Sharon Garrett profile picture
Sharon Garrett
10 days ago
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We are very impressed with Family Air Experts. We had an in home meeting with Dalton. He was very professional and thorough in explaining the process of a cleaning and maintenance program for our AC system. NO HIGH PRESSURE TO SIGN A CONTRACT. Thank you, Dalton for assuring us that our system is in good hands. 😊 Mike & Sharon Garrett
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Bruce Steele profile picture
Bruce Steele
14 days ago
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Bo and Dan were extremely polite, on time and efficient. I will recommend this business to my neighbors!
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Joe profile picture
Joe
18 days ago
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Scott came out to check my condenser fan not running, ended up finding a bad capacitor had it replaced and fixed in unit running in no time another good job from family air highly recommend
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Bubba Wuchte profile picture
Bubba Wuchte
19 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
No better company out there. Woke up to a A/C not working within a few hrs Bo Harden was onsite, with the experience from this team within minutes had my system diagnosed and fixed. Recommend contacting them with any AC needs.
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sherry agosto profile picture
sherry agosto
25 days ago
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Nathan is a wonderful technician efficient fast courteous I highly recommend family air experts are a wonderful company they come right out when you need them never disappoint thank you so much Nathan for your visit today you made my day
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We Work with Leading Equipment Brands Including

and More!

Frequently Asked Questions

What does your 252 license mean for homeowners?

Our 252 license allows us to perform HVAC work that includes manufacturer warranty-related repairs and replacements when coverage applies. For homeowners, that means you may still be able to get help with eligible manufacturer warranty work even if Family Air Experts was not the original installing company.

Can Family Air Experts help with warranty work if another company installed my system?

Yes. In most cases, we can help with eligible manufacturer warranty repairs even if another company installed your equipment. We will inspect the system, review the issue, and help determine whether manufacturer warranty coverage may apply.

Does a manufacturer warranty cover everything?

Not always. Manufacturer warranties usually cover specific parts for a certain period of time, but labor, refrigerant, diagnostic time, and other related costs may vary depending on the equipment, warranty terms, and registration status. We will help explain what may be covered and what may not be.

How do you find out if my system is still under warranty?

We start by inspecting the equipment and checking the model and serial information. From there, we can help verify warranty eligibility based on the manufacturer’s records and the specific issue with your system.

What if the original installer is no longer around or won’t help?

That is one of the biggest reasons this page matters. If the original installer is unavailable, unresponsive, or no longer in business, we may still be able to help you move forward with eligible manufacturer warranty work. Our goal is to make the process easier and help you avoid getting stuck.

Do I have to handle the warranty claim process myself?

No. We handle as much of the warranty-side coordination as possible on our end and guide you through any processes that are necessary. We want you to have clear answers, honest communication, and a smoother path to getting your system repaired properly.

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Questions about your warranty?

We’re here to help!