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What Our Customers are Saying

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Sabrina Simon profile picture
Sabrina Simon
0 days ago
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If you want honest , reliable HVAC service call on Family Air Experts ! Nathan and staff were punctual , honest and affordable! They went above and beyond to fix my A/C! Local - Famly run business!
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Rick Saunders profile picture
Rick Saunders
1 days ago
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Great prompt response for our service request. Rodrigo was efficient and polite, analyzed our situation and offered recommended solution options.
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Michael Naffziger profile picture
Michael Naffziger
2 days ago
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On time, efficient and friendly Rodrigo and Mike
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Zelda Lappin-Bokelmann profile picture
Zelda Lappin-Bokelmann
2 days ago
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My semi annual cleaning went very well thank you I appreciate That the technician Dalton was within the time parameters. The job was done, efficiently and pleasantly. I would certainly recommend Family Air To anyone needing air-conditioning Service.
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Alice Busch profile picture
Alice Busch
3 days ago
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Family Air was amazing to work with. I am out of state and was trying to get my dad's house clean with healthy air. From my first phone call with Janell ( hope that is right) at the office to set up an appointment the experience already felt more professional and caring than the three other companies i previously contacted. Communication was great even through the unexpected dangerous flooding that was occurring in the region. Dalton listened to my concerns and read the mold environmental report prior to providing the estimate and reassured me that the cleaning they would do would take care of the job. He also suggested a purifier system for the house which I believe will help my dad immensely. The technicians Daniel and Bo were thorough and professional as reported to me by the neighbors who also had them clean their home ducts. The communication with text messages and emails from all were great. When I called to clarify one specific task Janell answered the phone right away and said she would call the techs and ask and then call me back. She did and that was so awesome. I am so relieved this task was accomplished and the cost was well below other estimates i received. I would highly recommend Family Air Experts. Alice
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Dana Lowery profile picture
Dana Lowery
3 days ago
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Bo has been prompt, courteous and effective both in installing and maintaining my AC. Nathan responds to my questions and texts in the same manner. Great team to work with
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Dona Ives profile picture
Dona Ives
7 days ago
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Technician Rodrigo M. Was very friendly and patience with having to cope with my furry baby. Rodrigo effectively continued working and completed service of my Air Conditioner. Many Thanks
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Karla De La Torre profile picture
Karla De La Torre
9 days ago
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Amazing
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Seahorse Cowgirl profile picture
Seahorse Cowgirl
13 days ago
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I had a great experience with this company, and I especially want to recognize Bo for his outstanding service! From start to finish, he was professional, courteous, and extremely respectful of my home. He even wore booties to make sure he didn't track any dirt inside, which I really appreciated. Bo took his time, explained everything clearly, and made sure I understood what was going on with my unit. He was patient, polite, knowledgeable, and never made me feel rushed. It's refreshing to have someone come into your home who takes pride in their work and genuinely cares about providing great customer service. Bo is a true professional, and his attention to detail and consideration did not go unnoticed. He's definitely an asset to this company! I would highly recommend them and would be happy to have Bo service my AC again in the future. Thank you, Bo, for such a great experience!
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Sharlotte Smith profile picture
Sharlotte Smith
14 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Bo was here promptly and took care of my problem.
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