Worry Less With Strong Warranties and Trusted Support

  
 
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Michael Miller 
 
0 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Nathan was a great help getting my AC up and running. Highly recommend 👌 👍
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Owen J 
 
0 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Truly a company deserving of more praise! Thank you Bo and Daniel for your professionalism and quick and honest service today! You guys came in, found the issue and we're honest about what it'd take to get it fixed, and let me choose how to go about it. I'm very greatful to have a comfortable home again. I was even more excited to hear the price and learn that your company does give a veterans discount! I'll make sure to share those business cards with friends and family if I hear about someone experiencing ac troubles!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jenn Davis 
 
1 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Honestly, if I could give them 10 stars I would.

Little back story -
I had my AC unit at work and home from a long time company in our area. This company installed my home unit in 2016. They have serviced it twice a year since it was installed. In 2023 they charged me $800 to clean my evaporator coil. They told me the filters I was using were "too good" and I needed to use a less expensive filter. 3 years later, my unit is now 10 years old and out of warranty. They put some machine on the outside unit and said all seems fine with your numbers, I tell them it's struggling more than ever. They come inside, look at my coil and tell me I need a new coil because the one I have is covered in pet hair and filth (it was actually covered in algae too per my son who looked at it and attempted to clean it) and blamed it on my less expensive filters!

I cannot afford a new unit. So I reached out to friends asking for any referrals to someone who might be able to help me. In comes Family Air Experts and Nathan, one of the owners.

He came to my house and actually opened my outside unit and showed me all the filth that needed to be cleaned from my dryer vent that blew into the unit. He cleaned it all up, did some cleaning in the garage portion of my AC Unit, and we discussed some options which unfortunately - because of my financial situation, are not something I can do right now. He understood and was not pushing me to do anything. He said the cleaning he just did will hopefully give me a little time to figure it out.

Well that was early July. Now it's October 1st (yesterday) and my unit was struggling again. I turned it off and heard what sounded like the rice krispies guys were living in my unit, snap, crackle & pop. Nathan called me after getting an alert on his phone about an inquiry I submitted, because he remembered my situation. He wanted to check if everything was ok. I explained what was happening, he knew exactly what the issue was and sent Scotty to my house this morning. 10 minute part replacement and my AC is back working. HALLELUJAH!

I am so incredibly thankful that I have found such a nice, honest, helpful company. I hope that some time in the near future I am able to figure out my financial situation and have them replace my unit because it will definitely be Family Air Experts that I will be calling.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Mike Sharon Garrett 
 
4 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Bo and Daniel came and serviced our HVAC unit. They also cleaned our duct work and dryer vent. They discovered that our dryer vent was not hooked up correctly. So they fixed it.😊 If you are looking for a company you can trust to service your HVAC and clean your dryer vent and duct work, call Family Air Experts.  You'll be glad you did.😊
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jose Pichardo 
 
5 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
very professional
and quick with the service
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Sharon Garrett 
 
10 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
We are very impressed with Family Air Experts. We had an in home meeting with Dalton. He was very professional and thorough in explaining the process of a cleaning and maintenance program for our AC system. NO HIGH PRESSURE TO SIGN A CONTRACT. Thank you, Dalton for assuring us that our system is in good hands. 😊
Mike & Sharon Garrett
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Bruce Steele 
 
14 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Bo and Dan were extremely polite, on time and efficient.  I will recommend this business to my neighbors!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Joe 
 
18 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Scott came out to check my condenser fan not running, ended up finding a bad capacitor had it replaced and fixed in unit running in no time another good job from family air highly recommend
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Bubba Wuchte 
 
19 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
No better company out there. Woke up to a A/C not working within a few hrs Bo Harden was onsite, with the experience from this team within minutes had my system diagnosed and fixed. Recommend contacting them with any AC needs.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 sherry agosto 
 
25 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Nathan is a wonderful technician efficient fast courteous I highly recommend family air experts are a wonderful company they come right out when you need them never disappoint thank you so much Nathan for your visit today you made my day
  
 
 
 
 
 
 
 
 
 Google rating score: 5.0 of 5, based on 317 reviews 
 
 
 
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